Hi El, Linda, and Peter. The user was reported and has been banned from the community due to spamming. Thanks for making us aware of this.

Hi Jannie. So sorry to hear you've had this unpleasant experience. Please do let us know what happened by writing us a direct message and we'll find a way forward.

It's important for us that the community is a safe space for all of our members. As per our guidelines, we'd like to reiterate that inappropriate or offensive language is not accepted and actions will be taken if this is not followed.

- Flaym

Why is it not available to you?

Not cool, Robbie ;(

Please see our full guidelines to get a better understanding of the limitations: www.flaym.io/guidelines

@ellen4: Roger that, thanks! Replied your email earlier today.

Hi Ellen. You might have included external links or mentioned a specific medical product in your post text. Could this be the issue?

To accommodate applicable law, we are obligated to delete any post with external links or mentioning brandname medical products or the effect of a medical product.

Next time please email us directly with questions or technical issues instead of writing a new post. We prefer not to mix support questions with community posts 👌

@chris70: Our guidelines have been this way from day one. We gently inform members that it's against our terms in hope of improvement before removing any profiles 👮

We really appreciate that you want to share your treatment advice with the community.

Unfortunately - to accommodate applicable law - we can't allow mentioning prescription products or the effect of a medical product 😞

Furthermore, Flaym cannot be used to perform any sort of advertisement due to possible legal complications.

Hope Flaym will end up being super useful to you anyway 🙏

Hi Sanjay. It's definitely something that we have on the list of possible future add-ons. Thanks for the heads up!

Next time please email us directly with questions and/or ideas instead of writing a new post. We prefer not to mix Flaym questions with community posts 👌

Not to worry - we're in contact with John and will get this sorted out 👌

@will21: It's a private gathering. Naturally, no pictures from the event will be posted on Flaym. #flakenews

Want to organize a Flaym Meetup near you? You decide location and date, and we'll help you promote it. If interested please apply to host in your city: www.flaym.io/events 👊

Do you ever monitor by taking notes or pictures? Or maybe even use some kind of tracking app?

Noted, thank you!

Next time please email us directly with feedback instead of writing a new post. We prefer not to mix support issues with community posts 👌

Seems like you worked out the posting issues ;)

Next time please email us directly with questions or technical issues instead of writing a new post. We prefer not to mix support questions with community posts 👌

Please consider writing John a private message instead of posting to all of the community ;)

@woodruff: As you can see in your actual response it was possible to post the phrase in question. James and Susan explained the content limitations perfectly, thanks!

@will21: Whoops. Our tiny hands hit the emoji by accident ;-)

Thanks for sharing your ideas, @will21. We're already considering some features including more stats/chart on member preferences and comparison details.

Next time please email us directly with questions or feature ideas issues instead of writing a new post. We prefer not to mix support with community posts 👌

Yup, to eliminate typos and auto-suggest mistakes it's now possible to edit posts and responses for 5 minutes after publishing 👌

We appreciate that you want to share your treatment advice with the community. Unfortunately - to accommodate applicable law - we're obligated to delete posts (and profiles) mentioning medical products or the effect of a medical product.

Flaym is sponsored by a pharmaceutical company with an independent unit, established as part of a long-term strategic decision to focus on patient needs and support the overall mission: To help people achieve healthy skin.

Our sponsor is owned by a foundation which is a nonprofit organisation with a mission to support advances in dermatology.