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Hi Jannie. So sorry to hear you've had this unpleasant experience. Please do let us know what happened by writing us a direct message and we'll find a way forward.
It's important for us that the community is a safe space for all of our members. As per our guidelines, we'd like to reiterate that inappropriate or offensive language is not accepted and actions will be taken if this is not followed.
From Received an official warning cause I mentioned ... by Deleted account
Hi Ellen. You might have included external links or mentioned a specific medical product in your post text. Could this be the issue?
To accommodate applicable law, we are obligated to delete any post with external links or mentioning brandname medical products or the effect of a medical product.
Next time please email us directly with questions or technical issues instead of writing a new post. We prefer not to mix support questions with community posts 👌
We really appreciate that you want to share your treatment advice with the community.
Unfortunately - to accommodate applicable law - we can't allow mentioning prescription products or the effect of a medical product 😞
Furthermore, Flaym cannot be used to perform any sort of advertisement due to possible legal complications.
Hope Flaym will end up being super useful to you anyway 🙏
From Can you give details on your experience with ph... by Deleted account
From Flaym, Is there some way you could set up a ad... by Deleted account
Thanks for sharing your ideas, @will21. We're already considering some features including more stats/chart on member preferences and comparison details.
Next time please email us directly with questions or feature ideas issues instead of writing a new post. We prefer not to mix support with community posts 👌
From I just wanna say that this forum is retarded an... by Deleted account
We appreciate that you want to share your treatment advice with the community. Unfortunately - to accommodate applicable law - we're obligated to delete posts (and profiles) mentioning medical products or the effect of a medical product.
Flaym is sponsored by a pharmaceutical company with an independent unit, established as part of a long-term strategic decision to focus on patient needs and support the overall mission: To help people achieve healthy skin.
Our sponsor is owned by a foundation which is a nonprofit organisation with a mission to support advances in dermatology.